Account Receivable Associate

Job Description

  • Monitor AR Retail for overdue accounts receivable.
  • Monthly review with financial controller for bad debt provision and write-offs.
  • Review credit limits/Holds based on collection history; manage overdue with third party collection company Suggest for customer PA holdbacks.
  • Respond to customers’ and account managers’ inquiries and requests via email and/or phone.
  • Contact customers for expired/declined credit cards.
  • Update EFT database (ongoing).
  • Send reminder letters for overdue payments.
  • Post daily CC transactions in Oracle.
  • Download and mail out invoices (Canada Post).
  • Prepare cheque deposits and update the past due cheque report.


  • University degree
  • Minimum 1 year of customer service experience
  • Reside in GTA
  • Excellent MS Office skills
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